Privacy Policy

Last Updated: 10-7-2024

At ELT Group, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.eltgroup.com), use our contact form, make purchases via WooCommerce, or interact with us in other ways. By using our site, you consent to the practices outlined in this policy.

1. Information We Collect

We collect the following types of information when you interact with our website:

a. Personal Information

When you fill out our contact form or make a purchase, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through WooCommerce)

b. Usage Data

We also collect information about how you use our website through automated means, such as cookies. This may include:

  • IP address
  • Browser type
  • Device type
  • Pages visited and time spent on those pages
  • Referring website URLs

c. Cookies

Our website uses cookies to enhance user experience, analyze usage patterns, and provide personalized content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To respond to inquiries: We may use your contact form details to respond to your queries and provide customer support.
  • To process transactions: We use your billing and payment information to process your purchases securely via WooCommerce.
  • To improve our website: We use Google Analytics to track website usage and improve our services. This data helps us understand how visitors interact with our site and identify areas for improvement.
  • To send marketing communications: If you opt in, we may send you newsletters or promotional emails. You can unsubscribe at any time by clicking the unsubscribe link in any email.

3. Google Analytics

We use Google Analytics to analyze how users interact with our site. Google Analytics collects data such as your IP address, browser type, and pages visited. This information is used to improve our website’s functionality and performance. Google Analytics may also use cookies to track user behavior across sites. For more information about Google Analytics and how to opt out, visit Google’s Privacy Policy.

4. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. We use industry-standard security protocols, such as SSL encryption, to secure sensitive data, including payment information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers who assist us in operating our website, processing payments, and providing customer support. These service providers include:

  • Payment processors: WooCommerce and associated payment gateways for processing your transactions securely.
  • Email marketing platforms: If you have subscribed to our newsletter, we may use third-party services to send you marketing communications.
  • Analytics providers: Google Analytics, to help us understand and improve the user experience.

These third parties are obligated to protect your information and may not use it for other purposes.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal data we have collected about you.
  • Correction: You can update or correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal data, subject to certain legal restrictions.
  • Opt-out of marketing communications: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email.

To exercise any of these rights, please contact us at [info@eltgroup.com].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the “Last Updated” date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

ELT Group
Email: info@eltgroup.com
Phone: +1 615-727-0560
Address: 3018 Ambrose Ave, Nashville, TN 37207

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